Reference
Troubleshooting and FAQ
Try the smallest useful check first. Flight Day never fills in a guess, so most fixes start with reading what the screen says.
The screen is black at night
That’s the night screen. One touch or key shows the dim controls for ten seconds. A Sony TV with Picture off uses the first key to turn its picture back on, so press a second key.
My first press during the alarm did nothing
The first key only shows the controls, so a sleepy press can’t cancel the morning. Only Back and Play/Pause act straight away, and both snooze.
Snooze is missing
The up-by time is too close for another snooze. Choose I’m up (on the final launch it needs a hold), or hold Scrub to call off the morning.
It says “muted · the lights will still rise”
The bedroom speaker is muted, and Flight Day won’t unmute it for you. Choose “Muted · Select to unmute” in the night controls if you want sound. Choosing Goodnight with a sleep sound also unmutes it.
It says “house offline — lights not held”
The screen can’t reach Home Assistant, so it’s running its own backup alarm, and a snooze affects only that screen. Check Status for what isn’t connected.
A tile is dimmed and says “as of …”
The data is old. Reconnecting usually refreshes it. An old value on screen isn’t proof that a command worked.
The thermostat shows “—” and − and + are locked
It’s Off. Choose Heat or Cool to get a setpoint, or Auto to hand it back to Smart Comfort.
Comfort did nothing overnight
A manual Off stays off until you choose Resume Auto. Smart Comfort’s automatic mode may also still be watching only.
It says “Room sensors · waiting for Apple Home”
No room readings are arriving. Check the automation that sends them. Don’t type numbers in by hand; Flight Day only uses real readings.
There’s no weather, or no rain line
Weather needs a home location: check Settings › Home location. A dry next hour shows no rain line on purpose, and bedroom screens hide rain hints at night.
A TV shows its old launcher
If Flight Day crashes three times within five minutes, a safety watchdog hands the TV back to its previous launcher for ten minutes. It comes back by itself.
The sleep sound says “cannot be played right now · retrying”
Flight Day keeps retrying. Check that the speaker is on and that the sound’s source can be reached.
An Apple device asks for a token
Enter it once in Settings on one device. With iCloud Keychain on, your other Apple devices get it too.
A control seems to be missing
Scroll the focused card or the Settings detail. A locked control needs its real source or device; Flight Day doesn’t show controls for things your house can’t do.
What not to do
Don’t factory-reset a screen, uninstall the app, clear its storage or re-pair the house as a routine fix. Those throw away working settings. If an update doesn’t go well, ask for help first.